Welcome to our privacy policy!
At SabiProp ("we", "us", or "our"), we take your privacy seriously. This policy outlines how we collect, use, and protect your information when you interact with our real estate platform, public agent websites, CRM tools, and AI Concierge features. By using our platform, you agree to the terms described below.
Our commitment to safeguarding your real estate data is rooted in our respect for your trust. We want realtors and property buyers to feel confident that client contact records, financial budgets, and property listings are handled responsibly, ethically, and in strict confidence.
Data Collection:
1. Information You Provide Directly:
When you register as a realtor, publish listings, book property inspection tours, or interact with our tools, we collect data you voluntarily provide. This includes:
- Contact Information: When realtors sign up, or clients schedule an inspection walkthrough, we collect full names, telephone/WhatsApp numbers, and email addresses.
- Property & Transaction Details: Property titles, locations, asking prices in Naira (₦), architectural specifications, photographs, and inspection notes.
- Realtor Preferences: Custom agency subdomains (e.g.
chioma.sabiprop.com), brand logos, color themes, and notification preferences.
2. Automatically Collected Information:
When users browse SabiProp or tenant websites, our systems automatically collect technical telemetry:
- Cookies and Session Tokens: We utilize essential session tokens to keep realtors safely logged into their CRM dashboard and to store shopping/viewing preferences.
- Log Files: IP addresses, browser types, device operating systems, referral URLs, timestamps, and pages viewed during property searches.
- Analytics: Aggregated interaction patterns that help us optimize platform responsiveness and mobile usability.
3. Third-Party Sources:
If realtors link third-party tools or payment processors (e.g. Paystack, Flutterwave) or communication networks (e.g. WhatsApp Direct), we receive operational confirmations that a transaction or inquiry has been initiated.
4. Sensitive Data:
We do not intentionally collect sensitive biometric, religious, or political data. Payment card numbers are processed directly by certified PCI-DSS payment gateways and are never stored on SabiProp internal databases.
5. Children's Data:
Our platform is exclusively intended for adults engaged in commercial and residential real estate transactions (aged 18 and above). We do not knowingly collect data from minors.
6. Purpose of Data Collection:
We collect data to power your real estate website, dispatch instant tour booking alerts, sync leads into your CRM pipeline, calculate genuine performance metrics, and fulfill statutory legal obligations under Nigerian law.
Types of Data:
Encompasses full legal name, agency trading name, registered email address, mobile/WhatsApp telephone number, and professional accreditation details.
Target property budgets, preferred inspection dates, pipeline stage classifications (New, Contacted, Tour Scheduled, Negotiating, Closed), and follow-up notes.
High-resolution photographs, virtual walkthrough videos, property visual assets, and architectural floor plans.
Encrypted login hashes, IP access logs, API response durations, and error monitoring records to maintain reliable platform operations.
Use of Data:
SabiProp processes collected data exclusively for legitimate real estate business purposes:
- Delivering the Realtor CRM: Tracking your active client deals, organizing VIP inspection tours, and compiling real closing conversion metrics.
- AI Concierge Lead Qualification: Engaging website visitors 24/7 to answer property questions and save their tour schedule directly to your CRM without public AI model training.
- Transactional Email & WhatsApp Notifications: Dispatching inspection reminders to realtors and confirmation emails to buyers who schedule viewings.
- Fraud Prevention & Security: Protecting realtors and buyers against fake property listings and automated scrapers.
Third-Party Services:
We integrate with industry-leading sub-processors to maintain high platform speed and reliable uptime:
Processes recurring SaaS subscriptions. Financial institutions handle all card and bank verification directly without SabiProp storing raw card numbers.
Stores and serves high-definition property photographs and video tours with responsive global CDN delivery and SSL encryption.
Powers the AI Concierge and listing copy generator with ultra-fast inference. Chat messages are processed ephemerally for instant visitor answers and are not used to train public foundation models.
User Rights:
You retain full ownership and control over your personal data, agency listings, and client CRM records on SabiProp:
Security Measures:
We employ enterprise-grade safeguards to protect user data against unauthorized access, alteration, or theft:
- Encrypted Web Traffic: Web and API communications are delivered over secure HTTPS with security response headers.
- Cryptographic Password Hashing: Realtor credentials are encrypted using salted BCrypt hashing; plaintext passwords are never stored.
- Server-Side Multi-Tenant Isolation: CRM leads, notes, and inquiries are strictly segmented so that no agency can view another's data.
Contact Information:
If you have questions, feedback, or wish to exercise any of your data rights, please contact our support team:
Email: support@sabiprop.com
Response Time: We review and respond to inquiries within 2 business days.